• We promise to provide you with timely and accurate delivery of products. Your online order will typically be processed and dispatched within 24-48 hours of being received.
  • Delivery within South Australia is either same day or next day courier delivery.
  • Delivery outside South Australia is usually 3 to 6 working days.

We Guarantee prompt reliable shipping services.

We use Australia Post (National & International) or Express Courier for multiple orders within Australia for delivery the goods.


Your Satisfaction is Guaranteed.

If you are unhappy with your purchase for any reason, you may return the unopened product to us for a refund, replacement or credit.

Please note the following:

  • Delivery and delivery warranty cost will not be refunded.
  • We cannot accept the return of damaged or opened goods.
  • Returns must be made within thirty days from the day you received your order.

Any other returns and refunds will be under the discretion of SA Shark Cartilage Pty Ltd.